Comments on: Create Your Own Chocolate http://www.todocandy.com/create-your-own-chocolate.php I Want Candy Thu, 22 Dec 2011 15:08:46 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: erica davis http://www.todocandy.com/create-your-own-chocolate.php/comment-page-1#comment-1232 erica davis Fri, 18 Feb 2011 03:39:52 +0000 http://www.todocandy.com/?p=609#comment-1232 I need bubble gum now laters and vanilla and chocolate asap, do u still make them . I need bubble gum now laters and vanilla and chocolate asap, do u still make them .

]]> By: Carmen from chocri http://www.todocandy.com/create-your-own-chocolate.php/comment-page-1#comment-1216 Carmen from chocri Thu, 06 Jan 2011 17:10:36 +0000 http://www.todocandy.com/?p=609#comment-1216 As I've emailed you, Mark, many times, I'm sorry for how this played out. As I emailed you in my apology, our supplier couldn't get the last batch of bacon through customs, so we had sold it, but couldn't make bars with bacon. You were sent the chocolate bar without the bacon (along with your other chocolate bar) in order for it to be at least on time. You were also fully refunded for it, but obviously I can understand that you would be disappointed. I had a list of people to email that were missing bacon, but the holidays were so crazy that I literally didn't sleep some days, and this was one of the cases where I just didn't get the email out fast enough. I offered you a replacement as soon as we have bacon again (mid January), but didn't receive a reply from you to that. Be assured that this was a rare exception. As I’ve emailed you, Mark, many times, I’m sorry for how this played out. As I emailed you in my apology, our supplier couldn’t get the last batch of bacon through customs, so we had sold it, but couldn’t make bars with bacon. You were sent the chocolate bar without the bacon (along with your other chocolate bar) in order for it to be at least on time. You were also fully refunded for it, but obviously I can understand that you would be disappointed. I had a list of people to email that were missing bacon, but the holidays were so crazy that I literally didn’t sleep some days, and this was one of the cases where I just didn’t get the email out fast enough. I offered you a replacement as soon as we have bacon again (mid January), but didn’t receive a reply from you to that.
Be assured that this was a rare exception.

]]> By: Candy Girl http://www.todocandy.com/create-your-own-chocolate.php/comment-page-1#comment-1210 Candy Girl Tue, 28 Dec 2010 18:31:51 +0000 http://www.todocandy.com/?p=609#comment-1210 Oh thats too bad Mark. The one that I customized turned out fine. I believe if you try to contact them again, they'll get it right. Let them know via twitter or email: http://twitter.com/papillonc Good luck and sorry about your bad experience Oh thats too bad Mark. The one that I customized turned out fine. I believe if you try to contact them again, they’ll get it right. Let them know via twitter or email: http://twitter.com/papillonc

Good luck and sorry about your bad experience

]]> By: Mark Schleimer http://www.todocandy.com/create-your-own-chocolate.php/comment-page-1#comment-1209 Mark Schleimer Mon, 27 Dec 2010 18:17:20 +0000 http://www.todocandy.com/?p=609#comment-1209 I’m not impressed with Chocri. I ordered a chocolate bar w/ bacon and toffee, and they sent a bar with no bacon. Rather than call or email that they were having some issue with their bacon supplier, they just sent a product that I didn’t order anyway. What’s worse, it was a Christmas gift for my wife who discovered no bacon in the thing. The fact that there was no bacon in the thing, and that it comes from some 3rd party only makes me wonder if I can’t get a chocolate bar with fresh ingredients in it, for a lot less than you pay these guys. I’m sure of it….and I’m sure it would taste better. Thumbs down for Chocri for delivering a product that was not what I ordered and a really flawed order fulfillment and customer service process for not stopping the order and/or notifying me that the order would be altered. I’m not impressed with Chocri. I ordered a chocolate bar w/ bacon and toffee, and they sent a bar with no bacon. Rather than call or email that they were having some issue with their bacon supplier, they just sent a product that I didn’t order anyway. What’s worse, it was a Christmas gift for my wife who discovered no bacon in the thing.

The fact that there was no bacon in the thing, and that it comes from some 3rd party only makes me wonder if I can’t get a chocolate bar with fresh ingredients in it, for a lot less than you pay these guys. I’m sure of it….and I’m sure it would taste better.

Thumbs down for Chocri for delivering a product that was not what I ordered and a really flawed order fulfillment and customer service process for not stopping the order and/or notifying me that the order would be altered.

]]> By: Carmen http://www.todocandy.com/create-your-own-chocolate.php/comment-page-1#comment-1038 Carmen Wed, 11 Nov 2009 23:35:28 +0000 http://www.todocandy.com/?p=609#comment-1038 Woowhee, a video! We loved it and watched it over and over again :) We're launching in the US in January, which feels a long way to be honest, - but! If you want to be in the know allow us to send you an email when we do an invitation-only launch. Only the people who get a code from us by email can get on our website on the 5th of January, everyone else will have to wait. Tell us your name and email on our blog website: www.createmychocolate.com Thanks Sil for the awesome video and we can't wait to see more :) Carmen www.twitter.com/chocridotcom www.facebook.com/chocri Woowhee, a video! We loved it and watched it over and over again :)

We’re launching in the US in January, which feels a long way to be honest, – but! If you want to be in the know allow us to send you an email when we do an invitation-only launch. Only the people who get a code from us by email can get on our website on the 5th of January, everyone else will have to wait.

Tell us your name and email on our blog website: http://www.createmychocolate.com

Thanks Sil for the awesome video and we can’t wait to see more :)
Carmen
http://www.twitter.com/chocridotcom
http://www.facebook.com/chocri

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